Termspring

Terms

The agreement between you and Nullshift Development Ltd, who make Termspring. Please read it before you create an account. Write to hello@termspring.com about anything here.

VERSION 2026-10-25 · LAST UPDATED 25 OCTOBER 2026

1. Who we are and what this covers

Termspring is made and sold by Nullshift Development Ltd, a company registered in England and Wales (number 17284213), whose registered office is 66 Paul Street, London EC2A 4NA. In these terms “we” means Nullshift Development Ltd and “you” means the person whose account it is.

These terms, the subscription terms (for Plus and Max) and the AI use page make up our agreement. The privacy notice and the cookies page explain how we handle your data. If these terms and the subscription terms disagree about a paid plan, the subscription terms apply.

2. Your account

• You must be 18 or over to create an account. You confirm this when you sign up.
• An account is for one person. Don’t share it, and keep your password and sign-in methods safe. Tell us straight away if you think someone else has used your account.
• Give your real name and an email address you can reach. We use it for sign-in, receipts and anything important about your account.
• Termspring is for your own study. It isn’t sold for business use.

3. Plans

Termspring has a free plan and two paid plans, Plus and Max. The billing page and the pricing on our website show what each includes. Paying for Plus or Max, trials, renewals, cancelling and refunds are covered by the subscription terms.

Anything free stays free. A feature that is part of the free plan won’t be moved to a paid plan. Your data export, the AI controls and the AI-use log are free on every plan.

If you stop paying, nothing you made is deleted. Paid features are hidden, and come back as they were if you subscribe again.

4. Plan limits and the AI allowance

Some features are counted each month, and the counts start again on the 1st of each month, UK time. For example:

• Live lecture transcription: a single 30-minute trial on Free, 6 hours a month on Plus and 15 hours a month on Max.
• AI worksheets: 2 a month on Free, 10 on Plus and 12 on Max.

Every plan also has a monthly AI allowance, measured by what the AI costs us to run: a small taster on Free, £3.00 on Plus and £7.50 on Max. When you reach it, the AI features pause until the 1st and tell you so. Everything else, including your notes, reviews, planner and Focus, carries on as normal. The AI use page has the details.

To protect the service, we also keep a daily limit on AI use across all accounts, and we can pause AI features or lecture transcription for everyone if a provider fails or misbehaves. When that happens we say so in the app, and the rest of Termspring keeps working.

5. Studying honestly

Termspring is built to help you learn, not to do your assessed work for you.

• Don’t use Termspring to produce work you hand in for assessment as your own, such as essays, coursework, take-home exams or anything else that is marked. Termspring doesn’t write or complete graded work.
• Follow your university’s rules on AI, for each module and each assessment. Set a module to “No AI” in Termspring and no AI runs for anything in it. Where your university asks you to acknowledge AI use, the AI-use log gives you the record and a paragraph to start from.
• Don’t use Termspring to help anyone else cheat, or to offer work for other people to submit.

You are responsible for what you submit to your university and for following its rules. If your university decides you broke them, that decision is between you and your university.

6. Recording lectures

Only record a lecture where your university’s rules allow you to, and follow its policy on recording, including any rule that you ask first or tell the lecturer. Recordings and transcripts are for your own study: don’t publish or share them. Other people may be heard, so pause during discussion and delete anything you shouldn’t keep. The privacy notice explains how live lectures handle sound and transcripts.

7. Your content

What you put into Termspring stays yours: notes, flashcards, plans, uploads, transcripts and everything else. To run Termspring for you, you give us permission to store, copy, process and display your content, and to send it to the providers named in the privacy notice when a feature you use needs them (for example, sending slides to Claude when you ask for them to be read). This permission is only for running Termspring for you. It ends when you delete the content or your account, apart from copies in backups that roll off on their own soon after.

We don’t sell your content, show it to other accounts, or use it to train AI models.

8. Uploading university material

Lecture slides, handouts and sheets usually belong to your university or its staff. Only upload material you are allowed to use for your own study, such as slides your university has given you for your course. Uploads stay private to your account and are never shared or published by Termspring.

Don’t upload material you have no right to use, and don’t use Termspring to share other people’s material. If a rights holder tells us that something uploaded infringes their rights, we may remove it and will tell you.

9. Using Termspring fairly

Don’t:

• break the law, or upload anything unlawful, harmful or that you have no right to share;
• try to get into another person’s account or data, or into parts of Termspring you aren’t meant to reach;
• probe, test or break our security, or copy, scrape or overload Termspring with automated tools (the API keys and connector in Settings are fine, used as intended);
• get round plan limits, the AI allowance or the trial rules, for example by opening extra accounts;
• try to make the AI produce harmful content, or misuse it in ways its provider forbids;
• resell or rent access to Termspring.

10. Profiles, friends, groups and sharing

Profiles, friends, study groups, Focus boards and deck sharing are optional. You turn them on, change them and turn them off in Settings, under Profile.

• Be yourself and be kind. Use your own name or a name people know you by. Don’t pretend to be someone else, and don’t use a name, photo, bio or group name that is offensive, sexual, hateful, threatening or advertises anything. Don’t use Termspring to bully, harass or pressure anyone, including over their study hours.
• Your photo. Only upload a photo you have the right to use. A photo of someone else needs their permission.
• Sharing decks. When you share a deck you confirm that the cards are your own work, or that you have the right to share them. Don’t share cards copied from a lecturer’s slides, a textbook, a paid course or a commercial deck unless you’re allowed to. Cards Termspring made from slides or lectures can only be shared with friends or a study group, never by an open link. You give the people you share with a licence to keep, use and change their copy for their own study. You can stop sharing at any time, but copies already added stay with the people who added them.
• Copyright complaints. If you believe a shared deck uses your work without permission, report it from the deck or write to hello@termspring.com with what it is and why it’s yours. We’ll hide it while we look and remove it if the complaint is right.
• Reports and what we do. You can report a person, a photo, a bio, a group or a shared deck. We aim to look at every report within 48 hours. If something breaks these terms we may remove it, pause your social features or, for serious or repeated breaches, close your account (see section 13). If three different students report the same thing, we hide it until we’ve looked. If someone is reported as under 18, we pause their social features while we check.
• Boards and badges are for encouragement. They aren’t a measure of your work or a competition with prizes, and we may change how they’re worked out.
• No messages. Termspring doesn’t carry messages between students. Don’t put contact details, links or handles in your profile.

11. AI output

What the AI writes is a draft for you to check. It can be wrong, including worked answers and marking suggestions, and it is never a verdict on your work or a mark. Your lecturers’ feedback and your university’s marks are what count. The AI use page explains which models we use, what is sent to them, and your controls.

12. Keeping Termspring running

We work to keep Termspring available and your data safe, but we can’t promise it will always be available or free of faults. We sometimes need to pause it for maintenance, and things outside our control can stop it working. Download a copy of your data from Settings whenever you want one.

We improve Termspring all the time and may change or remove features. If a change significantly reduces what your paid plan includes, we will tell you at least 30 days before it happens, and you can cancel and get back what you paid for the time left.

13. Closing an account

You can delete your account at any time in Settings, under Account. The subscription terms say what happens to a paid plan when you do.

We may suspend or close your account if you seriously or repeatedly break these terms, if you use Termspring fraudulently, if it is needed to protect other people or the service, or if the law requires it. Unless it is urgent or the law stops us, we will tell you why first and give you a reasonable chance to put things right. Before we close an account we give you a chance to download your data, unless the law prevents it. If we close your account for a reason that isn’t your fault, we refund what you paid for the time left on your plan.

We may also stop offering Termspring altogether. If we do, we will give you at least 60 days’ notice, time to download your data, and a refund for any paid time left.

14. Our responsibility to you

You have legal rights as a consumer, and nothing in these terms takes them away. Termspring must be as described, fit for its purpose and of satisfactory quality, and we must provide it with reasonable care and skill. Citizens Advice can explain your rights.

• We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We aren’t responsible for loss that wasn’t foreseeable when you agreed to these terms.
• If something we supplied damages your device or other digital content, and that happened because we didn’t use reasonable care and skill, we will repair the damage or compensate you.
• Termspring is for your personal study. We aren’t responsible for business losses, such as lost income or lost business opportunities.
• We aren’t responsible for your marks or academic results, or for decisions your university makes about work you submitted, because what you submit is your choice.
• Apart from the cases below, our total responsibility to you is limited to the greater of £100 and what you paid us in the 12 months before the problem arose.
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

15. Changes to these terms

We may change these terms, for example when Termspring changes or the law does. For a change that matters, we tell you by email and in the app at least 30 days before it applies, and ask you to accept the new version. If you don’t want to accept it, you can delete your account before then, and if you are paying you can cancel and get back what you paid for the time left. Small changes, such as clearer wording, can apply sooner. The version and date at the top of this page show which terms you agreed to.

16. Complaints

If something goes wrong, write to hello@termspring.com. We will reply within 5 working days and aim to sort things out within 30 days. If we can’t resolve a complaint, we will tell you in writing, name an alternative dispute resolution service that could look at it, and say whether we agree to use it. You can also go to court.

17. Law and courts

These terms are governed by the law of England and Wales, and you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts, and the consumer protections of the place you live still apply to you.

18. Other things

• We may transfer this agreement to another organisation that takes over Termspring. We will tell you, and your rights under these terms won’t be reduced. You can’t transfer your account without our agreement.
• If a court decides part of these terms can’t be enforced, the rest still applies.
• If we don’t enforce a term straight away, we can still enforce it later.
• Nobody else has rights under this agreement.

Nullshift Development Ltd · Registered in England and Wales, company 17284213 · 66 Paul Street, London EC2A 4NA